Modules

Topics

Hours

1.

Creative techniques

12

1.1 Sense of creativity
1.2 Definition of a problem
1.3 Mind mapping
1.4 Lateral thinking
1.5 Five W's and H
1.6 Why method
1.7 Brainstorming
1.8 Creative games
1.9 Creative problem solving
1.10 Case sharing and discussion (3M)

2.

Basic Logistics Concept

30

• Define logistics
• Interpret the key elements of a logistics system
• Describe the role & contribution of logistics concept in an organization
• Explain what principles determine the success of a logistics operation
• Integrate physical supply chain and virtual supply chain
• Describe the trade-offs in value creation through managing the supply chain
• Identify and manage the organizational objectives and issues in relation to the supply chain
• Modern logistics practice
• Logistics game
• Case sharing and discussion (HP)
• Local company visit
• Report and presentation

3.

Operating Environment

30

3.1 Manage logistics in a changing environment
3.2 Define customer service
3.3 Interpret customer service elements in a logistics system
3.4 Describe the role of customer service in a logistics system
3.5 Recognize customer service and customer satisfaction
3.6 Identify opportunities for improving customer service performance
3.7 Understand logistics information system and its functions
3.8 Identify areas for improvement in a logistics information system
3.9 Role playing
3.10 Case sharing and discussion (7-11)
3.11 Local company visit
3.12 Report and presentation

4.

Warehouse Management

30

• The roles and functions of warehouse
• Flow of material and stock location in stores
• Automation of warehouse work
• Factors affecting handling of materials
• Innovative material handling devices
• Benefits of proper material handling
• Techniques to increase order picking productivity
• Unitization and palletization
• Cross docking
• Case sharing and discussion (Wal-Mark)
• Local company visit

5.

Inventory Control

30

5.1 Understand bar coding and RFID
5.2 Develop Internet-based EDI and EPOS systems
5.3 Understand co-ordination with IT and the potential for trade-offs
5.4 Distinguish the various methods of pricing materials issues
5.5 Explain how inventory management is related to profitability
5.6 Use Pareto analysis for inventory control
5.7 Use Just-in-time for inventory control
5.8 Warehouse workshop
5.9 Case sharing and discussion (Toyota)

6.

Transport

18

• Understand the basic modes of transportation
• Describe import/export documentation of transport
• Explain roll on/roll off ship arrangement
• Evaluate the importance of transportation as a logistics mix element
• Describe the factors that may affect transportation selection
• Compare the various procurement methods of transport services
• Understand global position system
• ITTS software workshop
• Case sharing and discussion (UPS)
• Local company visit
• Report and presentation

7.

Field study (3 days in Mainland China)

30